The Tiki (wiki cms groupware) software used by Enmore is a robust, well supported, and widely used opensource application. It is particularly well suited to underpinning support and collaboration business processes and it also allows great flexibility in designing the look and feel of a web based system in order to match an individual client's existing web presence.
Enmore is a proactive member of the the Tiki opensource development community with a particular focus upon developments that enable the system to more effectively underpin collaborative business processes.
The software provides an extensive and integrated set of Features, each of which can be independently ‘activated’ so that only the required set of capabilities for a specific site are deployed. When using these Features they each have a very flexible set of individual permissions (view, edit etc) that can be applied to specific groups of users. This flexible permission system can be customised for individual deployments to create any required segmentation, and coupled with customised navigation aids/menus, that can be group specific, a highly tailored user view with selective access to content can be provided for the different groups of users.
The following is the principle set of Features that are part of the integrated set and are commonly used by Enmore:
Wiki pages are the mainstay of the system and allow clients to rapidly create and maintain individual multimedia web pages.
File Galleries provide downloadable repositories to support a wide range of on-line material.
Calendars can be used to maintain a series of detailed schedules that can be used for individual purposes.
Forums can be used to interact with users and to respond to their queries, and this classic 'bulletin board' functionality can be used for a wide range of business purposes.
Trackers can be used to report on data collected from users and stored in the system, by automatically extracting filtered sets of data for inclusion in Wiki pages. This is a very powerful capability and an especially useful function for underpinning key business processes, such as tracking project activities, managing registration processes or customer support requests, etc.
Newsletters can be used to manage a portfolio of e-mailed Newsletter types, along with their individual ‘subscription’ lists, and to create and issue individual Newsletter editions which are also archived.
Blogs can be used to provide regular messages/news items using this popular communication format.
Polls and Surveys allow simple responses to a single question to be collected or a more complex questionnaire to be constructed to collect detailed information from users.
Further Features are available within the software such as the ability to provide quizzes, podcasts and other RSS feeds. Enmore would welcome discussion with prospective clients to understand their particular requirements.